All items are shipped via USPS with Delivery Confirmation. Purchases over $250 may require signature at the time of delivery. There are no handling fees and shipping is FREE anywhere in the
The hardware you receive will last decades, if not centuries, from the time you receive it. It has already stood the test of time and will continue to do so. With that in mind we want the earth to be around just as long so we try to use newspaper and recyclable boxes as much as possible for packing. Sometimes we have to use plastic bubble wrap and foam peanuts to ensure its safe arrival but we try to keep that at a minimum. Our goal is a safe arrival with minimal impact on the planet.
If you’re not happy with your purchase, I will refund your money less a handling fee to defray my cost to ship it to you. I do request that you measure carefully to be sure the item(s) will fit where they are to be used to avoid any disappointment. Your return must be shipped prepaid in the original packaging within 7 days of your receipt. If I have expended time putting together a custom request I reserve the right to charge a 20% re-stocking fee in addition to the above handling fee. The only exception to returns is mail slots. Please see notation at the top of the MAIL SLOTS page.
NOTE: If you have damaged* your purchase in any way, please do not expect a refund with only a handling/shipping cost deducted. I reserve the right to deduct 75% of the total item cost if damaged* so be sure it is in the same condition before shipping back to me. This is not Home Depot and very few antique hardware sites allow returns at all. Please do not abuse this consideration.
*Damaged = Not in the same condition as received.